INSURANCE FEE MAXIMIZATION

Upgrade Request Form

IMPORTANT UPDATE - Beginning July 1, 2021, the Dental Cooperative will be exclusively using CAQH as the platform for collecting and verifying Provider credentials as part of the Insurance Fee Maximization process. CAQH is FREE for Providers to create and manage their credentials, reduces repetitive paperwork, and keeps all the information in one place to share with Carriers. If you need help onboarding with CAQH, please contact your local Area Director or the CAQH customer service at 888.599.1771.

Requests can be submitted for an individual Provider only, but you may select multiple Carriers per action. For those using CAQH, please verify the Provider is current and attested before you submit an action below to ensure faster submission. Request forms should not be submitted if the Provider's Dental License, Malpractice Insurance, or DEA Certificate is within 60 days of expiration, due to expiration during processing. If within 60 days, please submit this request after the new Dental License, Malpractice Insurance, or DEA Certificate has been received.

Membership Info:

*required
Requests can only be submitted for current Dental Cooperative Member Providers.
IS THIS PROVIDER A CURRENT MEMBER OF THE DENTAL COOPERATIVE

—Please choose an option—YESNO

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Requests can only be submitted for current Dental Cooperative members. Please contact your local Area Director to add your Provider to the Dental Cooperative before submitting a request. Click here to find your local Area Director:
:: Select Your Area :: Idaho Nevada New Mexico Pennsylvania Texas: West Texas Utah: Central & Southern Utah Utah: Northern Utah Washington Wyoming Area Not Listed

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Practice Info:

PRACTICE NAME*

PRACTICE STATE*

—Please choose an option—IDAHONEVADANEW MEXICOPENNSYLVANIATEXASUTAHWASHINGTONWYOMING

NAME OF EMPLOYEE MANAGING DENTAL INSURANCE*

EMAIL OF EMPLOYEE MANAGING DENTAL INSURANCE*

COOPERATIVE ACCOUNT# (Optional. Found on your Summary of Benefits.)

Provider Info:

An Upgrade Request form must be submitted individually for each Provider.

FIRST NAME*

MIDDLE NAME

LAST NAME*

SPECIALTY*

—Please choose an option—General DentistDental AnesthetistEndodontistOral Maxillofacial SurgeonOrthodontistPediatric DentistPeriodontistProsthodontist

PROVIDER EMAIL*

DOES THE PROVIDER HAVE A CAQH PROVIDER ID?*

—Please choose an option—YESNO

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CAQH PROVIDER ID

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PROVIDER DENTAL LICENSE#*

DENTAL LICENSE STATE*

—Please choose an option—ALABAMAALASKAARIZONAARKANSASCALIFORNIACOLORADOCONNECTICUTDELAWAREFLORIDAGEORGIAHAWAIIIDAHOILLINOISINDIANAIOWAKANSASKENTUCKYLOUISIANAMAINEMARYLANDMASSACHUSETTSMICHIGANMINNESOTAMISSISSIPPIMISSOURIMONTANANEBRASKANEVADANEW HAMPSHIRENEW JERSEYNEW MEXICONEW YORKNORTH CAROLINANORTH DAKOTAOHIOOKLAHOMAOREGONPENNSYLVANIARHODE ISLANDSOUTH CAROLINASOUTH DAKOTATENNESSEETEXASUTAHVERMONTVIRGINIAWASHINGTONWEST VIRGINIAWISCONSINWYOMING

PROVIDER NPI#*

Carriers Requested:

You may select multiple Carriers. The Practice State in the Practice Info section must be selected to view the corresponding Carriers.

PLEASE SELECT ALL THE PARTNER CARRIERS YOU WOULD LIKE TO SUBMIT YOUR UPGRADE REQUEST TO:*

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CareingtonConnectionDenteMaxGuardianPrincipalSun LifeZelisLevelHumanaSolstice[/group]

[group CARRIERS-UT clear_on_hide]
CareingtonConnectionDenteMaxGuardianPrincipalSun LifeZelisLevelHumanaSolstice[/group]

[group CARRIERS-NV clear_on_hide]
CareingtonConnectionDenteMaxGuardianSun LifeZelisLevelHumanaSolstice[/group]

[group CARRIERS-NM clear_on_hide]
CareingtonConnectionDenteMaxGuardianPrincipalSun LifeZelisLevelHumanaSolstice[/group]

[group CARRIERS-TX clear_on_hide]
CareingtonConnectionDenteMaxPrincipalLevelHumanaSolstice[/group]

[group CARRIERS-PA clear_on_hide]
CareingtonConnectionGuardianDenteMaxPrincipalSun LifeZelisLevelHumanaSolstice[/group]

[group CARRIERS-WA clear_on_hide]
CareingtonConnectionSolstice[/group]

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CareingtonSolstice[/group]

Participation Info:

Providers are required to verify the following information with Carriers prior to submitting an Upgrade Request. Carrier phone numbers are provided for your convenience:

[group Careington clear_on_hide]
CAREINGTON
Careington Provider Relations Team 1-800-441-0380 (option 8)
CAREINGTON: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

CAREINGTON: PARTICIPATING PLANS

Careington Platinum PPOCareington Platinum POSCarePPOCarePOS500 Series

CAREINGTON: CURRENT FEE SCHEDULE NAME/CODE (may be found at bottom of printed fee schedule)

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CONNECTION DENTAL(GEHA)
Connection Provider Relations Team 1-800-821-6136
CONNECTION: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

CONNECTION: CURRENT FEE SCHEDULE NAME/CODE (may be found at bottom of printed fee schedule)

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DENTEMAX
DenteMax Provider Relations Team 1-800-752-1547
DENTEMAX: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

DENTEMAX: CURRENT FEE SCHEDULE NAME/CODE (may be found at bottom of printed fee schedule)

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[group Guardian clear_on_hide]
GUARDIAN
Guardian Provider Relations Team 1-800-890-4774
GUARDIAN: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

GUARDIAN: CURRENT FEE SCHEDULE NAME/CODE (may be found at bottom of printed fee schedule)

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[group Principal clear_on_hide]
PRINCIPAL
Principal Provider Relations Team 1-800-638-1959
PRINCIPAL: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

PRINCIPAL: CURRENT FEE SCHEDULE NAME/CODE (may be found at bottom of printed fee schedule)

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[group SunLife clear_on_hide]
SUN LIFE(DHA)
Sun Life Provider Relations Team 1-800-434-2638
SUN LIFE: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

SUN LIFE: MOST RECENT EFFECTIVE DATE mm/dd/yyyy

SUN LIFE: CURRENT FEE SCHEDULE NAME/CODE (may be found at bottom of printed fee schedule)

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[group Zelis clear_on_hide]
ZELIS
Zelis Provider Relations Team 1-800-878-7896
ZELIS: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

ZELIS: CURRENT FEE SCHEDULE NAME/CODE (may be found at bottom of printed fee schedule)

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[group Level clear_on_hide]
Level
Level Provider Relations Team 1-855-400-5705
LEVEL: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

LEVEL: CURRENT FEE SCHEDULE NAME/CODE (may be found at bottom of printed fee schedule)

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[group Humana clear_on_hide]
HUMANA
Humana Customer Service 1-800-833-2223
HUMANA: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

HUMANA: CURRENT FEE SCHEDULE NAME/CODE (may be found at bottom of printed fee schedule)

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[group Solstice clear_on_hide]
SOLSTICE
Solstice Customer Service 1-877-760-2247
SOLSTICE: CONTRACTED EFFECTIVE DATE mm/dd/yyyy

Include any necessary notes, comments, or instructions:

To qualify for Insurance Fee Maximization through the Dental Cooperative, Providers must meet the following criteria:
• Provider must be a current, paying member of the Dental Cooperative in good standing.
• Participating Practice must have signed and submitted an Associate Agreement prior to IFM requests.
• Provider, must be included in the original Associate Agreement with the Practice. If not included, Provider must sign and submit an Add Member Provider form prior to IFM requests.
• Provider who has terminated their Dental Cooperative membership will have access to fee schedule resources terminated.
• The Dental Cooperative will inform Carriers of membership termination and Carriers will take appropriate action as their individual policies dictate, which may include but not limited to a downgrade of fee schedule, return to previous fee schedule prior to membership or upgrade, or change to a base fee schedule indicated by the Carrier.
• Provider must sign and return Insurance Fee Maximization Provider Agreement prior to any IFM requests.
• The Dental Cooperative acts within the SEC parameters of a Messenger Model. Carriers reserve the right to restrict and deny requests based on their own criteria.

I agree to the Terms and Condition of Participation in this Agreement.

Name of Authorized Agent (required)

Date Agreement Signed mm/dd/yyyy (required)

Once submitted, we will verify your membership and information. Once verified, you will receive an email with instructions for the next step. Just hold tight until you receive the email.

Please confirm the form submits. You will get a "Success!" message at the bottom of this form if it submits correctly. IMPORTANT: IF YOU DO NOT RECEIVE A CONFIRMATION EMAIL THAT WE RECEIVED YOUR DATA WITHIN 5 BUSINESS DAYS, PLEASE CONTACT YOUR AREA DIRECTOR.

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